Fake it 'till you make it

I've learned that if you pretend to know what you're doing few will question it. I've also learned to speak with confidence when at work, no matter the situation. This week alone both have gotten me out of trouble at least three times. It helps that I actually had answers to my boss' questions, and that I was in the process of fixing what people were complaining about. So when a branch manager called and asked questions about package quantities I confidently answered his questions without thinking. At one point after asserting something I offered to go and double check on it for him. He responded that it wasn't necessary and that he trusted me. That's when I blew my cover by laughing. As short lived as it was, it was nice to have someone treat me like a knowledgeable source again. Hopefully next time I won't blow my cover.

"This way."
"You don't really know, do you ?"
"What ?"
"I mean, you are acting like you know exactly which way to go, but you are only guessing. Do you do this all the time ?"
"No, but there ... are times when it is necessary for a captain to give the appearance of confidence." -- Picard and Beverly in ST:TNG "Attached"